User FAQs
Access
Can I recommend a publication to my librarian or institution?
Yes, on the homepage of the publication, please click on the "Recommend to library" link under the Tools menu on the right side of the page. This will open an email message in your default email client with the name and link of the publication. You can amend the message and, after entering the email address of your recipient, send the email.
How do I subscribe/purchase content?
A number of purchase and subscription options are available via the buttons displayed on specific journals and ebooks. For institutional subscriptions or purchases, please use your service provider or contact NCTE Customer Service at [email protected] or by phone at 1-877-369-6283.
How do I redeem an access token?
To redeem access tokens for free access to content within the site, please click on the person icon in the top navigation and then click on the My Profile link in the displayed menu. Click on Add Content in the Content & Orders section on the page. In the resulting form, enter the access token you have been provided and click on Claim. If the access token is valid, you will be shown a list of the content to which you now have immediate access.
How do I view my subscriptions?
To view currently active subscriptions, please click on the person icon in the top navigation and then click on the My Profile link in the displayed menu. Click on Subscriptions in the Content & Orders section of the page. The resulting page will display your active subscriptions within the site.
How do I access my ebooks, journals, and other content?
You need to be logged in to access any content you have purchased or are subscribed to. If you are logged in, you simply need to search for the ebook, journal, or article to access it, or you can navigate to My Profile, then scroll down to the Content & Orders section on the page. Please note, ebooks purchased before June 12, 2023, can be accessed through your account dashboard on NCTE.org. Ebooks are epub files, and will open in any ebook app on your device or using Adobe Digital Editions on your Windows based computer.
For one-time purchases, it’s highly recommended you download and save it to your device and/or add it to your favorites using the tools menu on the right side of the screen where you accessed your content.
How do I annotate articles?
To annotate articles, you will need to be signed into your account. Once you have opened the full text of an article, you will then need to highlight the text you want to annotate. Note: you will need a Hypothesis account to make annotations and save them. The account is free, and you will be prompted to sign in or sign up when you attempt to make an annotation.
Registration and signing in
Do I need to register or sign in to access the site?
No, you can browse and search the site for free. Some features such as signing up for alerts or saving your searches will require you to register or sign in. Free content is limited, so subscribe for the best experience.
How do I register or sign in on the site?
Please click on the person icon in the top navigation. You can then either sign in if you have an existing username/password or register to create your profile on the site.
I am unable to sign in to the site with my username/password.
Please ensure that you have typed your username/password correctly. Please note that passwords are case-sensitive. If you have previously registered and cannot recall your username or password please click on this link to retrieve your username or reset your password.
Managing Your Profile
How do I make changes to my profile information?
Please click on the person icon in the top navigation and then click on the My Profile link in the displayed menu. Please click on the Change Password link to change your password. Please click on the Update Profile link to update your personal information (for example, your name and email address).
What are Favorites and how do I use them?
Favorites are a personalized list of all the content you have found interesting and would like to come back to for future reference, or would like to consider purchasing at a later point. A favorites list will be created for you when you register on the site. When you find something you'd like to add to your favorites list, click the "Add to favorites" button under the Tools menu on the right-hand side of each content page.
To view your favorites at any time, click on the person icon in the top navigation and then click on the My Profile link in the displayed menu. Please click on View Favorites to view a paginated list of your favorite items. From this page, you can email selected favorites, share them on social media, and remove items from your favorites. You can also remove items from your favorites by going to the content item in question and clicking on "Remove from favorites" in the right-hand side tools menu.
What types of email alerts are available?
You can create alerts to be notified when new content is added to the site and when new content is added to a title (e.g., a new issue alert). You can also create alerts around particular searches for when new content is later added that is relevant to your search query.
How do I sign up for new content email alerts?
There are two ways to sign up for alerts. First, you can select an alert from the options on the right-hand side of the page. If you are not signed in to a personal profile, you will then be prompted to either sign in or register. An alert will then be set up, which you can manage through My Profile. Alternatively, you can go to My Profile directly and access the option to set up different types of alerts (e.g., select "Add new content alerts" and then mark which publications you would like to receive alerts for).
How do I sign up for citation alerts?
You can sign up for citation alerts from the homepage of the relevant article. The Tools menu contains a link to sign up for a citation alert. Clicking on this link will prompt you to log in or register if you haven't already logged in. If you have already logged in, clicking on the link will sign you up for a citation alert for the article. From that point onward, you will automatically receive emails when a new citation has been added for the article in Crossref.
How do I sign up for correction alerts?
You can sign up for correction alerts from the homepage of the relevant article. The Tools menu contains a link to sign up for a correction alert. Clicking on this link will prompt you to log in or register if you haven't already logged in. If you have already logged in, clicking on the link will sign you up for a correction alert for the article. From that point onward, you will automatically receive emails when a new correction is published for the article.
How do I delete email alerts?
To remove an alert, go into My Profile, select the type of alert you’ve created (e.g., for an individual publication) and view the list of your current alerts. Uncheck the alert you no longer wish to receive.
Can I save searches and receive search alerts?
Yes. Whenever you conduct a search, when you are logged in you will see an option to "Save this search" (in the dropdown under Tools at the top of the search results). Clicking on this link will take you to the searches part of your My Profile. Under the tab Search History, select the checkbox next to your recent search. Choose from the dropdown where you want to save the search (as an individual item or a new folder) and click Go. This will save the search into the Saved Searches tab.
All searches that are conducted within a particular session are also stored in the Search History, which you can find under My Profile. You can permanently save any searches from the history as well as creating alerts for them.
You can also create an email alert to be notified when new content relevant to your search becomes available.